Privacy policy

Last Updated: July 25, 2026

Privacy Policy

Super Senior ("we," "us," or "our") operates this website and online store to provide physical workbooks and related products. Our store is powered by Shopify, which enables us to securely process orders and provide our services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our Services.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.


1. Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

Contact Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Payment Information

Payments are securely processed through our payment partners. We do not store your complete credit or debit card information on our servers.

Order Information

  • Products purchased

  • Order history

  • Transaction details

  • Shipping information

Communications

Information you provide when contacting customer support, submitting feedback, reviews, or inquiries.

Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referring website


2. How We Collect Information

We collect information:

  • Directly from you when you place an order, subscribe to our emails, or contact us.

  • Automatically through cookies and similar technologies when you browse our website.

  • From trusted service providers such as Shopify, payment gateways, courier partners, and analytics providers.


3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website.

These may include:

  • Essential cookies required for website functionality and secure checkout.

  • Analytics cookies to understand website performance and visitor behavior.

  • Marketing cookies that help us measure advertising effectiveness and provide relevant promotions.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.


4. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.

  • Arrange shipment and delivery.

  • Process eligible replacement or refund requests in accordance with our Return & Refund Policy.

  • Send order confirmations, shipping updates, and service-related communications.

  • Respond to customer support requests.

  • Improve our website, products, and customer experience.

  • Detect fraud and protect the security of our website.

  • Comply with legal and regulatory obligations.

  • Send promotional emails and marketing communications if you have opted to receive them.


5. Sharing of Personal Information

We do not sell your personal information.

We may share your information only with trusted third parties where necessary to operate our business, including:

  • Shopify for hosting our online store.

  • Payment gateway providers for secure payment processing.

  • Courier and shipping partners for order delivery.

  • Analytics providers to understand website performance.

  • Marketing partners for advertising and remarketing campaigns.

  • Government authorities or law enforcement where required by applicable law.

These third parties receive only the information necessary to perform their services.


6. Shopify

Our store is hosted on Shopify.

When you place an order or browse our website, Shopify may collect and process certain information to provide secure checkout, payment processing, fraud prevention, website hosting, and other platform services.

For more information, please refer to Shopify's Privacy Policy.


7. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies before providing personal information.


8. Children's Privacy

Our website is intended for adults.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can delete it where appropriate.


9. Data Security and Retention

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

We retain your information only for as long as necessary to:

  • Complete your orders.

  • Provide customer support.

  • Meet legal, accounting, and tax obligations.

  • Resolve disputes.

  • Enforce our agreements.


10. Your Privacy Rights

Subject to applicable law, you may request to:

  • Access the personal information we hold about you.

  • Correct inaccurate or incomplete information.

  • Request deletion of your personal information where legally permitted.

  • Withdraw consent for marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details below.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The revised version will be posted on this page with the updated "Last Updated" date.


12. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Super Senior

Email: superseniorcontact@gmail.com

Business Address:

Thane West,

Mumbai, Maharashtra – 400610

India