Privacy policy

Last updated: July 25, 2026

Super Senior ("we," "us," or "our") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Super Senior is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information depending on how you interact with our Services:

  • Contact Details: Your full name, billing address, shipping address, phone number, and email address.

  • Financial Information: Payment card details (credit/debit card numbers), financial account information, transaction confirmations, and payment methods.

  • Account Information: Your username, password, security questions, preferences, and account settings.

  • Transaction Information: Details regarding the items you view, add to your cart, save, purchase, return, exchange, or cancel, along with your past order history.

  • Communications: Any information you include when communicating with us (e.g., customer support inquiries, feedback, or product reviews).

  • Device Information: Information about your IP address, browser type, network connection, device type, and unique device identifiers.

  • Usage Data: Information regarding how and when you navigate and interact with our website and Services.

2. Sources of Personal Information

We collect personal information from the following sources:

  • Directly from You: When you place an order, create an account, subscribe to our newsletter, contact customer support, or interact with us.

  • Automatically via Cookies & Tracking: Through your device when you navigate our website, via cookies, pixels, and similar automated technologies.

  • From Service Providers & Platform Partners: Third parties that help us run our store (e.g., Shopify, payment gateways, fulfillment partners, data analytics providers).

     

3. Cookies and Tracking Technologies

Like many websites, we use cookies, web beacons, pixels, and similar technologies on our site to power and optimize our Services:

 

  • Essential Cookies: Necessary for the website to function properly (e.g., remembering shopping cart items and managing checkout sessions).

     

  • Analytics Cookies: Help us understand how visitors interact with our site, track traffic sources, and identify page performance issues (e.g., via Google Analytics and Microsoft Clarity).

     

  • Advertising Cookies: Help us deliver tailored advertisements on platforms like Facebook, Instagram, and Google based on your interests and shopping activity.

You can manage or disable cookies through your web browser settings. Please note that blocking essential cookies may affect your browsing experience or prevent certain store features from functioning correctly.

4. How We Use Your Personal Information

We use your personal information for the following business and operational purposes:

  • Providing and Improving Services: To process payments, fulfill and ship orders, process returns/exchanges, maintain your account, send transaction notifications, and deliver a personalized shopping experience.

  • Marketing and Advertising: To send you promotional updates, product announcements, and special offers via email, text message, or mail, and to show you targeted ads on social media and other platforms.

  • Security and Fraud Prevention: To authenticate account logins, secure checkout processes, monitor for suspicious or illegal activity, and protect our platform and users.

  • Customer Support and Communication: To respond to your questions, resolve orders, and maintain a high standard of customer care.

  • Legal Compliance: To fulfill legal obligations, assist law enforcement requests, enforce our terms, and protect our legal rights.

5. How We Disclose Personal Information

We do not sell your personal information in the traditional sense. However, in certain circumstances, we disclosure personal information to third parties for legitimate operational purposes:

  • Service Providers: With vendors who perform services on our behalf (e.g., Shopify for platform hosting, shipping/courier companies, payment processors, and analytics providers).

  • Marketing Partners: With advertising networks and platforms (such as Meta and Google) to display personalized advertisements based on your online activity.

  • Business Transactions: In connection with a corporate business transaction, such as a merger, sale of assets, or restructuring.

  • Legal and Safety Reasons: When required by law, subpoena, warrant, or court order, or to protect the safety, property, and legal rights of Super Senior and its customers.

6. Relationship with Shopify

Our store is hosted by Shopify Inc. Shopify collects and processes personal data about your visit and purchase activity to provide and improve the e-commerce platform.

Information you submit on our site is transmitted to and stored on Shopify’s secure servers. Shopify may also process data to support enhanced features, personalized ads, and fraud protection across its network of merchants.

To learn more about how Shopify processes your personal data and to manage your privacy choices with Shopify, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

7. Third-Party Links and Widgets

Our Services may contain links to third-party websites or integrate social media widgets. If you follow links to sites not operated by us, you should review their respective privacy policies. We are not responsible for the privacy, security, or content of external websites.

8. Children's Data

Our Services are designed for adults and are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction (or under 16 years of age). If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to request its deletion.

9. Data Security and Retention

We implement administrative, technical, and physical security measures to protect your personal information. However, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain your active account, comply with statutory legal requirements, or resolve operational disputes.

10. Your Rights and Choices

Depending on where you reside (e.g., European Union, United Kingdom, California/United States, India), you may have the following legal rights regarding your personal information:

  • Right to Access / Know: Request a copy of the personal information we hold about you.

  • Right to Delete: Request that we erase your personal data from our systems.

  • Right to Correct: Request corrections to inaccurate or incomplete data.

  • Right to Data Portability: Request a copy of your data in a structured, commonly used electronic format.

  • Opt-Out of Direct Marketing: Unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.

To exercise any of these rights, please contact us using the contact details provided below. We will verify your identity before fulfilling your request as required by law.

11. International Data Transfers

Your personal information may be transferred to, stored, and processed outside the country in which you reside, including in Canada, the United States, and India. When transferring data across borders, we rely on recognized legal transfer mechanisms (such as Standard Contractual Clauses) to ensure your data remains protected.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, operational standards, or legal obligations. Revisions will be posted on this page with an updated "Last updated" date.

13. Contact Us & Grievance Officer

If you have questions, feedback, or complaints regarding our privacy practices, or if you wish to exercise your privacy rights, please reach out to us using the details below:

  • Email: superseniorcontact@gmail.com

  • Mailing Address: Super Senior

    403 Pokhran Road, Manpada, Thane West,

    Hiranandani Meadows,

    Mumbai, Maharashtra – 400610, India